Privacy Policy

1. Information We Collect

We collect several types of information from and about users of our website and services, including:

• Personal Information: Name, postal address, email address, telephone number, payment information, and any other identifier by which you may be contacted online or offline when you register an account, place an order, or fill out forms on our website.
• Event Information: Details about your event including date, venue, type of event, number of guests, and specific requirements for furniture and décor.
• Technical Information: Internet protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.
• Usage Information: Information about how you use our website, products, and services, including browsing patterns, page views, traffic data, and other communication data.
• Marketing Preferences: Your preferences in receiving marketing communications from us.

2. How We Collect Your Information

We collect information through:

• Direct Interactions: Information you provide when creating an account, placing an order, contacting us, or subscribing to our newsletters.
• Automated Technologies: As you navigate through our site, we may automatically collect technical data using cookies, server logs, and similar technologies.
• Third Parties: We may receive information about you from third parties including business partners, subcontractors, advertising networks, analytics providers, and search information providers.

3. How We Use Your Information

We use your personal information for the following purposes:

• To process and fulfill your furniture and décor rental orders
• To manage your account and provide you with customer support
• To personalize your experience and deliver content relevant to your interests
• To improve our website, products, and services
• To communicate with you about your orders, services, and promotional offers
• To protect our rights, property, or safety and that of our customers or others
• To comply with legal obligations

We process your personal data based on the following legal grounds:

• Performance of the contract we are about to enter into or have entered into with you
• Compliance with a legal obligation
• Your consent, where applicable
• Our legitimate interests, provided your fundamental rights do not override these interests

4. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the data, and applicable legal requirements.

In some circumstances, we may anonymize your personal information so that it can no longer be associated with you, in which case we may use such information without further notice to you.

5. Data Security

We have implemented appropriate security measures to prevent your personal information from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. We limit access to your personal information to those employees, agents, contractors, and other third parties who have a business need to know.

We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

6. Your Rights Under GDPR

If you are a resident of the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). These rights include:

• Access: You can request copies of your personal data.
• Rectification: You can request that we correct inaccurate or complete incomplete data.
• Erasure: You can request that we erase your personal data in certain circumstances.
• Restriction: You can request that we restrict the processing of your personal data.
• Data Portability: You can request the transfer of your personal data to you or a third party.
• Objection: You can object to the processing of your personal data in certain circumstances.
• Automated Decision-Making: You can object to automated decision-making, including profiling.

We will respond to all requests within one month. There may be circumstances where we cannot comply with your request, in which case we will explain why.

7. Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with small amounts of data which may include an anonymous unique identifier. These are sent to your browser from a website and stored on your device.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

We use the following types of cookies:

• Essential Cookies: Necessary for the website to function properly.
• Analytical/Performance Cookies: Allow us to recognize and count the number of visitors and see how visitors move around our website.
• Functionality Cookies: Enable us to personalize content for you.
• Targeting Cookies: Record your visit to our website, the pages you have visited, and the links you have followed.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. Children's Privacy

Our website and services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information.